Tag Archives: Smithfield

Team Yuno Report: Smithfield Service Jam 2014

The Global Service Jam is an enormous festival of service design, like a vast jam session in music. People come together all over the world, bringing their skills and open minds. Someone sets up a theme, and everyone starts to jam around it. But it’s not music you are jamming – it’s change. (Find out more at the main Global Jam site)

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The Smithfield Service Jam was part of this worldwide event, and I was lucky enough to be a part of it. The Jam was sponsored by Truth, and took place at their office in Farringdon, mentored by Erick Mohr. After pizzas and icebreakers, we found out the theme for this year’s jam.

The theme for this year's jam.
The theme for this year’s jam.
Continue reading Team Yuno Report: Smithfield Service Jam 2014

Countdown to Global Service Jam Smithfield

How exciting! My welcome pack for Global Service Jam Smithfield arrived today. I’m really looking forward to getting involved a worldwide service design challenge at the Truth offices in Smithfield this weekend. There are a few places left. Why don’t you come too?

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What is service design?

“Service design is a method for improving the quality of your service. Those improvements are directed at both the users and staff of your organization. Innovating in services is not new. Every organization that provides services thinks seriously about improving the quality of its service at some point.
Continue reading Countdown to Global Service Jam Smithfield